With hands on management and a little bit of star dust, Santa's IT operation goes without a hitch year after year. William Knight talks to the big guy's very secretive CIO and finds out it's not always eternal joyfulness at Christmas HQ.
As interviews go this was not hard to arrange. Some weeks ago I'd said it would be interesting to meet Santa's CIO and he must have been listening because late one evening the door bell rings and an immaculately dressed chauffeur asks me if I'd like an interview.
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